Managing Multiple Suppliers - Complicated?

For many travel businesses, managing multiple supplier APIs — from multiple airlines, hotels to activity providers can feel like juggling too many balls at once without the potential upsides of 'more'.

The Challenge

Managing a multi-supplier environment can be a persistent challenge for travel businesses. Duplicate listings for the same hotels or rooms creates confusion for users and often results in loss of business. Managing multiple supplier APIs in an industry with zero standardisation is another massive challenge. When faced with duplicate results, potential customers often abandon the site entirely, leading to revenue loss, a negative user experience and dissatisfied customers (especially during peak season) - something no agency or tour operator can afford in today’s hyper-competitive market.

The Solution

Estea’s unified API for multi-supplier integration is designed to tackle these pain points head-on. The API intelligently aggregates data from multiple suppliers, does data massaging to clean and standardise the structure and information, and structures it into a single, cohesive result set. This ensures that duplicate listings are eliminated, presenting a seamless and intuitive experience for end-users.

For businesses, this means no more juggling fragmented systems or manually reconciling inconsistencies. Estea’s platform does the heavy lifting, enabling real-time updates for availability and pricing while maintaining data accuracy. With a streamlined backend, your website delivers consistent, high-quality results that foster trust and keep users engaged, transforming a potential point of frustration into a competitive advantage.

Examples in Action

A large tour operator working with over 20 suppliers adopted Estea’s centralized platform and saw immediate benefits. Mapping errors were reduced by over 99%, standardisation in API responses led to a clean, deduplicated result set on the website, among other benefits. This also enabled the team to focus on strategic planning rather than tedious administrative tasks and handling post-booking errors.

Managing multiple suppliers doesn’t have to be overwhelming. Discover how a centralized system can simplify operations, save time, and enhance efficiency for your travel business, with Estea.